Client Desk & Billing Resolution
Direct Executive & Billing Support
Whether you are commissioning a custom software build, managing a SaaS subscription, or inquiring about a statement charge under VALHEON SOLUTIONS, our desk responds within 1 business day.
Direct Support Channels
Customer Support Email
support@valheonsolutions.com
Headquarters & Service Region
Valheon Solutions LLC
Sanford & Research Triangle Corridor
North Carolina • United States
Sanford & Research Triangle Corridor
North Carolina • United States
Operating Hours & Response SLA
Monday – Friday: 8:00 AM – 6:00 PM EST
Guaranteed Response: Within 1 Business Day
Guaranteed Response: Within 1 Business Day
Billing, Refunds & Account Verification
Adult Account Identity Verification: Certain educational platforms operated by Valheon Solutions utilize automated payment card verification to confirm adult account eligibility, managed directly on the respective platform at signup.
Subscriptions & Refunds: You may cancel any recurring SaaS subscription at any time by emailing support@valheonsolutions.com with your account email or invoice ID.